Rug Advice & Support on LINE
Help choosing a rug, right on LINE
Unsure which Gabbeh or rug will suit your home? Our specialist team offers free advice through LINE. We respond as promptly as possible, sometimes on the same day.
How we can help
- Rug selection advice based on photographs of your room
- Cleaning quotations
- Showroom appointments
- Online rug consultations by video call
- Support with orders, delivery, returns and exchanges
Getting started
- Add Oriental Moon as a friend on LINE.
- Send your question, product references and any helpful photographs in the chat.
- Our team will reply with advice and suggestions.
On a smartphone, use the button above to open LINE, then tap Add and start a chat. If you are viewing this page on a computer, scan this QR code with your phone.
Questions you can ask
- “The space is a tight fit. Could you check the exact measurements?”
- “Which rug would suit the room in this photograph?”
- “I want a brighter room. How dark is the colour in person?”
- “I am choosing between these two rugs. Could you advise me?”
- “Will this colour work with my flooring?”
Advice from an experienced specialist
With more than 20 years of experience, we help customers across Japan choose and care for their rugs.
“Sharing photos is so easy and convenient.” — Customer K
“The quote arrived quickly, which was really helpful!” — Customer T
