Specialist Handwoven Rug Cleaning · Collection and Delivery throughout Japan
Oriental Moon offers individual handwashing for Gabbeh, Persian, silk and other handwoven rugs, carried out by staff holding Japan’s national cleaning qualification and IICRC CCT certification. You can send your rug from anywhere in Japan, with a complimentary packing kit. Prices start at ¥7,400 per m². We also welcome enquiries about silk, antique rugs and pieces declined elsewhere; acceptance depends on an assessment of their condition.
Available to customers requesting a quotation during this promotion.
We include moth-protection and sanitising care at no charge with rug cleaning.
We tailor cleaning and dust removal to each handwoven rug’s condition. These videos show parts of the work as it happens.
Tap a video to watch it in a larger view
Watch part of the careful washing process that removes dirt lodged deep in the fibres. It shows how we deal with soiling that everyday care cannot reach.
This video shows how we remove fine dust and dirt that can accumulate inside a rug, including deposits that are difficult to see from the surface.
Watch a well-used Persian rug being carefully washed with water passing deep through the fibres. See the dirt that routine care leaves behind and the difference washing can make.
Please Talk to Us
Good care helps a treasured handwoven rug last. Cleaning before dirt builds up too heavily, and repairing damage at an early stage, helps keep it in good condition for longer.
Thick rugs such as Gabbeh can hold dirt deep inside that is difficult to remove at home. We recommend specialist cleaning and maintenance.
For more than 20 years, we have supplied rugs to many homes. We also offer dependable aftercare so that customers can enjoy their pieces for years to come.
We do not use large rotary brushes that can damage or pull at the pile. We wash gently and carefully. Stain treatment is kept within the limits the fibres can tolerate, without harsh chemicals.
We clean valued Gabbeh and Persian rugs with appropriate equipment and techniques, in accordance with Japanese requirements.
Licensed Cleaning Professional
Japan’s cleaning industry is governed by legal requirements that include the nationally recognised cleaning professional qualification.
Our work is carried out by a formally qualified cleaning specialist with knowledge of fabrics, colourfastness, correct detergent use and hygienic working practices.
Cleaning Facility Inspection Certificate
We operate as an authorised cleaning business with a cleaning facility inspection certificate. Permit number: Tsu-ho-ku No. 25-1
Our facility meets the public health centre’s requirements under Japan’s Cleaning Business Act, supporting compliant cleaning operations with checks covering workplace hygiene, equipment safety and appropriate detergent management.
See What Happens after Your Rug Arrives
Sending a treasured rug to an unfamiliar business can be worrying. It is natural to wonder whether it is really being cleaned properly.
At Oriental Moon, we send progress photographs for every rug entrusted to us. This is part of the service for every customer, rather than something you need to request.
You can see what is happening to your rug while it is in our care.
Here are examples of the photographs you may receive.
Thank you for the photographs during cleaning and your detailed assessment. The Gabbeh is lovely and clean, and I am glad I entrusted it to Oriental Moon.
From a customer review
Enter your rug’s size or send a photograph for advice
CASE STUDIES
See examples of rugs we have cleaned and repaired, with results for different materials and conditions.
Years of foot traffic had darkened this office rug, with oils and dust embedded deep in the fibres. Thorough washing lifted the accumulated dirt from the base of the pile and revealed its original colours. It removed deposits that surface wiping could not reach.
This delicate all-silk Persian rug had staining and worn fringes. We used a process suited to silk to treat the stains, while an artisan repaired the fringes by hand. The work preserved its lustre and feel. Fine silk and other delicate pieces receive specialist treatment.
Pet, household and damp odours had become embedded in this rug. As the source lies within the fibres, surface deodorising may offer only temporary relief. We washed out the underlying residue and dried the rug in our heated drying room. This is a common request during Japan’s rainy season and summer.
A drink stain remained on this Gabbeh after several years of use. In this case, washing removed it without additional stain treatment. Thick Gabbeh rugs can be difficult to clean through at home; specialist cleaning can restore a fresher, fuller feel. Results depend on the condition of the stain and rug.
After years of use, this Chinese carpet had trapped odours and flattened pile. Thorough washing removed the residue behind the smell, followed by careful pile grooming. Even carved carpets can regain a fuller pile and a fresher feel.
Cooking splashes had accumulated on this Afghan rug, leaving it sticky and darkened. Grease can be hard to remove with ordinary cleaning. A suitable detergent and thorough rinsing helped restore a cleaner, drier feel. We also clean rugs used in dining and kitchen areas.
This example shows a fine Japanese Yamagata Dantsu carpet. We washed it carefully to preserve its dense construction and delicate texture. The dulled colours became clearer and the quality of the pile was brought out again. We also welcome enquiries about other Japanese carpets.
This much-loved antique rug had been used for over 30 years. After assessing the fibres, we handwashed it gently to preserve its character. We carefully rinsed out years of dust, helping prepare a rug full of memories for continued use by the next generation.
Some stains, odours and colour fading cannot be completely removed or restored. We assess the rug on arrival and discuss the proposed work with you.
MORE SERVICES
We offer cleaning, repairs and a range of alterations. If you are wondering whether something can be repaired, please ask. Quotations are free.
Prices depend on the rug’s material, condition and size. Wool and silk are priced differently. Quotations are free; please ask about work not listed here too.
Once we know the type and size of your rug, we can confirm the cleaning price. We do not add a premium for weave fineness, origin or age. A wool Persian rug from Qom or Hamadan is charged at the same rate per square metre.
Oriental Moon specialises in cleaning handwoven rugs, including Gabbeh, Persian, Chinese and Japanese carpets, and silk rugs. An IICRC-certified Carpet Cleaning Technician assesses the material and condition before cleaning. We use carefully selected detergents and gentle methods suited to the pile. Basic prices start at ¥7,400 per m² depending on rug type, with a flat ¥18,900 charge for rugs under 2 m². Type and size determine the price, with no surcharge for origin or weave fineness. Additional moth and mite treatment, pet-odour treatment and stain removal are also available.
For identifiable rugs such as Gabbeh, wool Persian rugs, Wilton carpets and Chinese or Japanese carpets, enter the details in the form to calculate the price.
Send us a photograph and we will identify the rug and provide a quotation. For silk, antiques or rugs with tears, moth damage or major stains, we will also advise whether we can accept the work.
IICRC CCT Certified
From childhood, Daniel has been surrounded by Gabbeh, Persian and other handwoven rugs, learning to appreciate their materials, colours, weaves and the character they develop with use.
Today, he works with rugs daily, from advising customers to cleaning and care, and continues to deepen his knowledge. His aim is to return each rug ready to take its place comfortably in its owner’s home.
In recent years, he has also worked as a designer, exploring new ideas while valuing the appeal of traditional handwoven rugs.
Work is carried out by an IICRC-certified Carpet Cleaning Technician (CCT).
CCT is a professional carpet-cleaning certification issued by the IICRC in the United States. Its training covers fibres, carpet construction, cleaning principles, chemicals and methods within an internationally used programme.
Prices below are per square metre, by rug type. The agreed basic cleaning rate will not increase.
| Rug Type | Price Including Tax | Details |
|---|---|---|
| Wilton-Woven Rugs | ¥7,400 / m² | General machine-woven rugs, cleaned after checking their material and condition. |
| Gabbeh | ¥8,500 / m² | Thick wool rugs that can hold dust and odours deep within the fibres. Cleaning is tailored to their condition. |
| Chinese Carpets — Machine-Woven | ¥8,500 / m² | We check the fibres and backing, taking care to limit shrinkage and changes in texture. |
| Chinese Carpets — Handwoven | ¥10,000 / m² | Careful cleaning after checking the colours, fringes, edges and backing of the handwoven carpet. |
| Persian Rugs — Wool | ¥15,000 / m² | The same rate applies regardless of origin or weave fineness, including Qom, Nain, Isfahan, Hamadan and Tabriz. |
| Japanese Carpets, Including Yamagata Dantsu | ¥15,000 / m² | Fine carpets are treated carefully according to their material and construction. |
| Silk Rugs | ¥20,000 / m² | Silk is very delicate. We assess photographs or the rug itself before confirming acceptance. If accepted, this is the cleaning rate. |
All prices include tax.
Area is calculated from length and width including fringes.
Rugs under 2 m² are charged a flat ¥18,900.
Some rugs cannot be accepted because of their condition. We will contact you before starting and charge no cleaning fee; return shipping will be paid by us.
By requesting the service, you agree to our Service Disclaimer .
Choose additional care for concerns such as mites, odours and stains. We obtain your agreement before carrying out any extra work.
| Additional Work | Price Including Tax | Suitable For |
|---|---|---|
| Deep Dust Removal | +¥2,000 / m² | Gabbeh and other thick wool rugs with dust or grit embedded deep in the fibres. |
| Moth and Mite Treatment | +¥1,200 / m² | Preparation for storage, moth-damage prevention or concerns about mites. Uses an insect-protection treatment. |
| Pet and Animal Odour Treatment | +¥1,800 / m² | Odours from dogs, cats and other pets, including urine and animal smells. |
| Mould Odour and Sanitising Treatment | +¥1,500 / m² | Damp, mould, cupboard and storage odours. Uses a sanitising and deodorising treatment. |
| Musty, Slow-Drying Odour Treatment | +¥1,000 / m² | Lingering unpleasant odours similar to laundry that has dried too slowly indoors. |
| Stain Treatment | By Quotation | Coffee, wine, blood, vomit and older stains. We quote and obtain approval first. Stain-removal charges apply only when the stain is removed. |
| Shape Correction | By Quotation | Waviness, curling, trapezoidal distortion or shrinkage. |
We always explain the work and price and obtain your agreement before adding any treatment. We do not add work at our own discretion.
Depending on their condition, stains, odours, discolouration and mould marks may not be completely removable. We aim for the best improvement the rug can safely tolerate.
These are part of our service at no additional charge.
Answers to common questions about our rug-cleaning service.
The basic cleaning price depends only on rug type and size and will not increase simply because we inspect it in person. If we recommend additional stain treatment or repairs, we explain the work and cost and obtain your agreement first. If anything differs from the original quotation, we contact you before starting. If you do not accept the proposal, we return the rug without carrying out the work and pay the return shipping.
It depends on the rug type and its length and width, including fringes. For example, wool Persian rugs cost ¥15,000/m² and Gabbeh rugs ¥8,500/m², including tax. Rugs under 2 m² have a flat ¥18,900 charge. Origin and weave fineness do not affect the rate: Qom and Hamadan wool rugs are charged alike.
No. We do not vary prices according to origin or weave fineness, whether Qom, Nain, Isfahan, Tabriz or Hamadan. Wool Persian rugs are ¥15,000/m² including tax. Silk is a different material and is charged at ¥20,000/m².
We handle many handwoven and machine-woven rugs, including Gabbeh, wool Persian rugs, Wilton carpets, Chinese carpets, Japanese and Yamagata Dantsu carpets, and silk rugs. For silk and antiques, we confirm acceptance after examining photographs or the rug itself.
Optional services include moth and mite treatment (+¥1,200/m²), pet and animal odour treatment (+¥1,800/m²), mould odour and sanitising treatment (+¥1,500/m²), and musty odour treatment (+¥1,000/m²). We obtain approval before proceeding. Complete removal is not always possible, but we work towards the best achievable improvement.
Send a photograph. With 26 years of experience specialising in Gabbeh and Persian rugs, we can usually identify the type from photographs and prepare a quotation. If you are concerned about colourfastness, tears, moth damage, large stains or distortion, we will also advise whether we can accept the rug.
We select detergents with the environment, children and pets in mind, and wash carefully using methods appropriate for the rug’s fibres and pile.
Simple repairs to minor fraying or moth damage within 5 cm are included with cleaning. For larger repairs or fringe replacement, we assess the condition, provide a quotation and obtain your agreement before starting.
The appropriate method depends on the fibres, dyes and construction. Unsuitable home washing can cause colour bleeding, shrinkage or changes in texture. Our qualified staff assess each rug and use a cleaning process suited to it.
No. Some stains, odours, discolouration and mould marks cannot be removed completely. We aim for the best possible improvement and discuss likely results when quoting. Stain-removal charges apply only when the stain is removed.
Delivery charges are payable by the customer. Please ask when requesting a quotation and we will explain the cost. The packing kit is sent free of charge.
2003-2014: worked for 11 years as a rug-maintenance artisan at Zollanvari.
From 2014: moved to Japan to join our team.
His experience in Iran covers cleaning, maintenance, production and the rug trade. He brings a careful eye and practical knowledge to his work and customer advice.
Tell us about your rug through the quotation form or by telephone ( 0297-44-7312 ; weekdays 10:00–23:00 Japan time). We normally reply with a quotation within one business day.
If you accept the quotation, place your order. Once confirmed, we send complimentary packing materials, an enclosure sheet and packing instructions.
Follow the enclosed packing instructions. You may fold the rug into a compact package. Please ask if you have any concerns about packing or shipping.
Once the rug is packed, call Sagawa Express collection service on 0120-333-603 to arrange collection from your chosen address in Japan.
The work usually takes about nine business days after arrival. We contact you when it is ready. If our assessment suggests any change to the proposed work, we explain it and obtain your agreement before proceeding.
We report back when the work is finished. After payment through the checkout form, we dispatch your rug promptly. Payment is made after the work is complete.
You may also bring your rug to the shop by appointment.
Our specialist team will answer your questions and prepare your quotation.
Customer support
For questions or concerns after a service, contact 0297-44-7312, weekdays 10:00-23:00 Japan time.
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Operated by Oriental Art Co., Ltd.
687-1 Kokinu, Tsukubamirai, Ibaraki 300-2445, Japan
Contact hours: 10:00-23:00 Japan time, excluding the New Year holiday period.