Rug Care & Aftercare

Support for the years ahead
A well-made rug can be enjoyed for many years and, with appropriate care, may be passed down through generations. Our relationship with you continues long after your purchase.
We offer advice on cleaning and maintenance, and occasionally share useful rug-care information in our newsletter.
Whether you need help with everyday care, an accidental spill or professional cleaning, you are welcome to contact us—even years after buying your rug. Overseas customers should discuss shipping and service arrangements with us before sending a rug for cleaning or repair.