The Charming Motifs Bring Me Comfort / 2019-12-24
No.308
The rug has arrived. I was disappointed that the requested delivery arrangements appeared to have been mistaken. Opportunities to receive a large item are limited, so please take care to avoid such errors in future. Fortunately, I happened to be at home and could accept it this time. I am happy with the rug itself. The colours match the photographs, and the charming motifs are soothing to look at. I have attached photographs of it in our room. 
A reply from our shop
We are pleased that you like the rug, but sincerely apologise that it did not arrive as requested. We will review our arrangements promptly to help prevent this happening again.