Customer Experiences of Our Rug Cleaning Service

“Thank you for cleaning our Gabbeh so beautifully and for repairing the tassels. It is fluffy again and feels lovely.”
“Apologies for taking a while to confirm its arrival and thank you. Next time, I would like to arrange cleaning sooner. I look forward to using your service again.”
Artisan Maintenance Course

It feels so fresh and clean. Thank you for your help. I look forward to using your service again when the time comes.
Artisan Maintenance Course

Our Gabbeh came home the other day!
The whole family was delighted with how beautifully clean it looked.
“It made me realise just how much difference cleaning can make. My child noticed the change in texture and started rolling around on it.”
“We look forward to continuing our life with the Gabbeh. Thank you for your continued help.”
Artisan Maintenance Course

“The Gabbeh arrived safely! Thank you for the cleaning, shipping and updates.”
“I was touched that you even replaced all the pom-poms. We never tire of this rug, and I like it more and more.”
“We will look after it carefully and hope to use your cleaning service again.”
All the best, and thank you! No reply needed.
Artisan Maintenance Course

I finally unpacked it today and was amazed by how wonderful it felt! It is not just that the dusty feeling has gone—it is fluffy and lustrous again, reminding me of when I first bought it. I am so glad I asked you to clean it.
I would like to use your cleaning service again in a few years. Thank you for everything!
Artisan Maintenance Course

I received the Gabbeh yesterday. It is so beautifully clean that I feel embarrassed about the state it was in when I sent it. It is plumper than before and no longer prickly. You seem to have repaired the fraying too. It feels wonderful, and I am completely satisfied.
When I buy another rug, I will choose Oriental Moon because I know you provide proper aftercare. Thank you.
Artisan Maintenance Course

The rug arrived today.
I am delighted with the result. Thank you.
Artisan Maintenance Course

The Gabbeh arrived yesterday. Thank you for matching the pom-pom colors and making them just the right size.
Even the Fringe Is Fluffy Again—It Feels Fresh and Lovely to Use
I would like to keep having it cleaned regularly and look after it carefully.
Artisan Maintenance Course